SimSyn Pvt Ltd Claimed

Simsyn PVT LTD, founded in 2011, offers innovative enterprise communication solutions in Sri Lanka. With over a decade of experience, they develop cloud and on-premises unified communication and customer relationship management solutions, tailored to various industries like insurance, banking, finance, healthcare, and education.

Our Services

Workforce Optimization

• Inbound Call Center – Cutting-Edge Call Center Solutions
• Outbound Call Center – Focus on One Goal – Increasing Revenue
• Omni Channel –  Omni Channel Contact Center Solution
• Next-Gen – Next-Gen Office Phone System

Contact Center Automation

• Robotic Process Automation – Accelerate and Personalize Your Customer Service with RPA
• Contact Center AI – Transform Your Contact Center with AI in Customer Service
• Voice Biometrics – Voice Biometrics for Your Call Center
• CRM Solution – Making Your CRM a Competitive Weapon

Cloud Telephony

• Unified Communication as a Service – Unified Communication as a Service (UCaaS)
• Cloud Contact Center Solutions – Cloud Contact Center Solutions
• Cloud PABX Solutions

Collaboration

• Meeting & Conferencing